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Terms & Conditions

1) Acceptance of Terms

By booking, purchasing, or attending any session, you agree to these Terms, our Refund & Cancellation Policy, and our Privacy Policy. If booking for a minor, you confirm you are the parent/guardian and accept on the student’s behalf.

 
2) Services & Scope

We provide academic tutoring and related educational support (“Services”). We do not guarantee grades, scores, or outcomes, and we do not complete graded work, take tests, or write papers for students.

 
3) Eligibility & Minors

Tutoring for minors requires a parent/guardian to be the purchasing party and primary contact. A responsible adult must be reachable during sessions.

 
4) Scheduling & Attendance

Scheduling, rescheduling, cancellations, no-shows, and any session-charge consequences are governed by our Refund & Cancellation Policy. In brief, you must follow the methods listed there.

 
5) Packages

  • Packages are valid for a set duration (depending on the package) from the date of purchase.

  • Packages are transferable within a family.

  • Extensions may be granted at our discretion if requested before expiry.

  • All financial consequences are set out in the Refund & Cancellation Policy.

 
6) Payments & Billing

Payment is due in advance for single sessions and packages. Prices may change prospectively; promotions/discounts aren’t retroactive. 

 
7) Technology & Learning Environment

You are responsible for a stable internet connection, working audio/video, a modern browser, and a quiet workspace. Technical issues on the student’s side are treated per the Refund & Cancellation Policy.

 
8) Conduct & Safety

We may pause or end a session (or Services) for inappropriate behavior, safety concerns, harassment, or academic-integrity violations. Sessions ended for these reasons follow the consequences described in the Refund & Cancellation Policy.

 
9) Materials & Intellectual Property

Lesson materials and site content are our intellectual property or used under license. We grant you a personal, non-transferable license to use them for study. Do not record, copy, distribute, or resell materials without written permission. If a session would be recorded, we will obtain consent in advance.

 
10) Privacy & Communications

We handle personal information as described in our Privacy Policy. By contacting us or booking, you consent to receive operational messages about your sessions (email/SMS where applicable). You may opt out of non-essential messages at any time.

 
11) Third-Party Services

We use third-party platforms (e.g., Wix for our website, Lessonspace for our online environment, and other third-party scheduling tools). Their availability and performance are outside our control, and your use of them is subject to their terms and privacy notices.

 
12) Disclaimers

Except as required by law, the Services are provided “as is.” We disclaim implied warranties of merchantability and fitness for a particular purpose to the maximum extent permitted by law.

 
13) Limitation of Liability

To the maximum extent permitted by law, our total liability for claims related to the Services will not exceed the amounts you paid to us for Services in the three (3) months preceding the event giving rise to the claim.

 
14) Indemnity

You agree to indemnify and hold us harmless from claims arising from your misuse of the Services or breach of these Terms.

 
15) Governing Law & Venue

These Terms are governed by the laws of the State of Illinois. Exclusive venue is the Circuit Court of Cook County.

 
16) Changes to These Terms

We may update these Terms. Continued use after changes means you accept the updated Terms.

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