1) Right-Fit Guarantee

If, after your first session, you feel that Rasco Tutoring is not the right fit, email me before your next scheduled session and I'll find a way to make it right.

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2) Monthly Billing

Tutoring is billed monthly and reserves a recurring weekly timeslot for your student. This is meant to keep scheduling simple and consistent for both families and students.

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Because your monthly payment holds a spot in my schedule, monthly payments are generally non-refundable after the first session guarantee above.

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3) Rescheduling

If you need to miss a session, I ask for at least 24 hours’ notice whenever possible. With enough notice, I will do my best to offer a make-up session or another reasonable adjustment.

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If a cancellation happens at the last minute or a student does not attend, I cannot guarantee a make-up or refund, though I may still make exceptions when I reasonably can.

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4) Tutor Cancellations

If I ever need to cancel due to illness, emergency, or another issue on my end, I will always offer a make-up session, credit, or another fair solution.

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5) Pausing or Ending Tutoring

If you need to pause or stop tutoring, just email me before your next billing date. Your membership will not renew after that point.

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6) Policy Changes

This policy may be updated from time to time. The version posted on the website is the current version in effect.